At Arden Retreats, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services, such as wedding planning, event planning, tourist guides, and convention planning. By using our website or engaging with our services, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
Personal Identification Information: This includes your name, email address, phone number, mailing address, and any other information you provide when booking services, making inquiries, or filling out forms on our website.
Usage Data: We collect information about how you interact with our website, including your IP address, browser type, pages visited, and the time spent on our site. This helps us improve the functionality and performance of the website.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To provide the services you request, such as wedding planning, event coordination, guided tours, and convention planning.
- To communicate with you, including sending confirmations, reminders, updates, or promotional offers related to our services.
- To process payments and manage bookings.
- To improve our website and services based on user behavior and feedback.
- To comply with legal requirements and resolve disputes.
3. How We Share Your Information
We do not sell or rent your personal data to third parties. However, we may share your information in the following cases:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website or delivering our services. These service providers are bound by confidentiality agreements and are prohibited from using your data for any purpose other than to perform the services we have contracted them for.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable government requests.
4. Your Rights and Choices
You have the right to control the personal information we collect and how we use it. Specifically, you can:
Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters from us, you can opt out by following the unsubscribe link in any email we send or by contacting us directly at[email protected].
Update or Correct Your Information: If you need to update or correct any personal information we have about you, you can contact us at [email protected]
Request Deletion: You have the right to request that we delete your personal information, subject to certain legal and contractual obligations. To request deletion, please contact us at [email protected].
5. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. International Data Transfers
If you are located outside the jurisdiction in which Arden Retreats operates, please be aware that your personal information may be transferred to and processed in other countries that may have different data protection laws. By using our services, you consent to such transfers and processing.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, with the updated date indicated at the bottom. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise any of your rights, please contact us at